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Warranty Support

Superior pump warrants this product free from material and/or manufacturing defects for one year from date of purchase (three years on select pumps). As the sole and exclusive remedy for a breach of this limited warranty, if the product is found by superior pump to be defective, superior pump, at its option, will refund the purchase price or replace the product with an equivalent product if it is returned to the place of purchase or returned postpaid to superior pump, attn: warranty dept., 2301 Traffic st. Ne., Minneapolis, mn 55413, with proof of purchase. Any disassembly, modification, or abuse of this product voids this limited warranty. This product is not designed for pumping flammable or corrosive fluids, and use of this product to pump such materials also voids this limited warranty Superior pump disclaims all other express or implied warranties, including warranties of merchantability or fitness for a particular purpose.

Important Notice: some commercial and residential insurance policies extend coverage for damages incurred by product failure. In most cases, you will need to have possession of the product to support your claim. In the case where you need to retain possession of the product to support a damage claim you submit to your insurance company, superior pump will exchange the unit or refund the original price once the claim is settled with the insurer.

For any warranty questions, please contact customer support: 1-800-495-9278

I've spent quite a few dollars replacing sump pumps in Home Depot, and Lowe's. I've replaced them some went up and some just couldn't handle the amount of water coming in. I began buying bigger pumps starting from a quarter horse all the way up to a 1.5 horse power pump thinking that this would solve my problem. Not until I brought this pump, it was a smaller horse power but it handles the head height pressure with no problem. An it was almost half the price of the ones I purchased at the big home improvement stores. I love this pump and I will continue to buy them for all my homes.

I will have this pump 5 years in December, and it still runs like a champ. This pumps handles acidic water, alkaline water, muddy water and everything else. Before this Superior pump I was replacing those expensive big box home improvement store pumps every 1 to 2 years. This pump has far exceeded the life of those and even it's own. This year the float switch are rusted and snapped off. I made a new one from a galvanized aluminium, and I plan to keep it another 5 years. And if it doesn't last another 5 years, I'll ordering another one right here. Don't discontinue this one. This pump really is Superior!!!!

Kate Braxton

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